We hope that you find SchoolSet useful. We are a work in progress, your feedback is extremely appreciated, and we are here to help you.
When you find something that is not working correctly, you can reach our support staff via:
Email: [email protected]
Chat: Click the Support bubble on the right bottom corner of each page (if we are offline, you will be able to send us a message following the instructions on the window)
Phone: Call +1 (646) 770-0967
SMS: Text +1 (866) 774-4220
We are here to help you every step of the way, as you go about using the system.
Submitting a clear and accurate support ticket assists the Support Team in pinpointing the issue you have encountered, which can drastically reduce the time to resolution. We can address detailed, clearly written tickets quicker and more efficiently than those which are unclear or lack the necessary information and detailed steps to reproduce the behavior.
For a full understanding of what it takes to write a good support ticket, please read Submitting Support Tickets.